This Privacy Policy sets forth the reasonable security practices and procedures adopted by Innovarize Products & Services Private Limited ("Persorize") and shall apply to the use and disclosure and sharing of sensitive personal data or information ("Personal Information") provided by the registered users/ of the Website/Web Application www.Persorize.com (“Website/Web Application”), which is owned, maintained, and operated by Persorize. This policy is equally applicable to the visitors/users/ on the Website/Web Application.
We value the trust you have placed with us. To provide you with a convenient and safe online experience, we have implemented measures to protect the confidentiality, integrity, and security of your Personal Information, during storage and transmission through the World Wide Web. This Privacy Policy explains how we protect personal Information provided by you through the Website/Web Application and how we store and use that information, to deliver the services on the Website/Web Application.
By entering this Website/Web Application and providing personal information when subscribing and sending enquiries to us, you expressly agree to this privacy policy. By entering this Website/Web Application, you shall be treated as having given your consent to process your personal information as set out in the Privacy Policy.
This Privacy Policy is in conformity with the Industry Standards and Practice; however, it is subject to change at any time. It is advised that you review this Privacy Policy periodically. This Privacy Policy is also incorporated into and subject to the Terms of Use of the Website/Web Application.
- Personal Information
Personal information means any information that relates to a natural person, which directly or indirectly can identify that person.
The personal information collected from you and covered within this Private Policy may include your full name, address, telephone/mobile number, email address, mobile number, Bank account number and other information as defined in Rule 3 of the Information Technology (Reasonable security practices and procedures and sensitive data or information) Rules, 2011, as may be required by us from time to time in order to provide services to you. However, you have the right to modify or update your personal Information/details with us.
- Categories of Personal Data that we collect, and processes are as follows:
From you/ your child, we collect demographic & identity data (name, email address, contact number, photograph, location), gender, school name, birth date and year of the child to validate age)
Your child may also choose to provide Personal Data about themselves in the content they post on our website. However, as outlined above, we require and have safeguards in place to ensure that you first consent to our collection and use of this Personal Data.
From you/ your child, we collect financial Data (for e.g., account, payment details, invoice details)
Online Identifiers and other technical Data (for e.g. IP address, transaction logs, device details)
If you are an Applicant on the Platform, we collect your name, mobile number, and email address. If you are selected as Instructor, we also collect your demographic data (e.g., photo, location, gender), government identifications, financial data (e.g., bank account, wallet, or other payment details), and educational qualifications.
- How do we use your Personal Data?
- To verify your identity
- To deliver our products and services
- To improve our products and services
- If you are an Applicant, to initiate and conduct the process of evaluating your application to teach on the Platform.
- If you are onboarded as an instructor, for background checks and making payments to you.
- To perform quality audits and Instructor training
- To communicate with you regarding existing products and services availed by you, including notifications of any alerts or updates or surveys.
- To evaluate, develop and improve our products and services.
- For market and product analysis and market research
- To send you information about our other products or services which may be of interest to you (you may always opt out of such communications by clicking an “Unsubscribe” link in the footer of each email)
- To handle enquiries and complaints
- To enable you to avail of our Services and ensure efficient customer care experience and develop new features.
- To comply with legal or regulatory requirements
- To investigate, prevent, or take action regarding illegal activities, suspected fraud and situations involving potential threats to the safety of any person.
- To provide your information to service partners and providers only to the extent necessary for delivering the relevant services (e.g. scheduling services and maintenance, providing emergency assistance).
- To publicize, post and display the projects, achievements, and/or apps created by your child on our website or related pages or any other social media platforms along with your personal information in accordance with applicable laws.
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Use of Personal Information
The Website/Web Application uses and discloses your Personal Information only as follows:
- To fulfill / complete your requests for products and services offered or subscribed to or availed by you on the Website/Web Application.
- To deliver to you any administrative notices, alerts and communications relevant to your use of the services.
- To any Governmental Authority including but not limited to the Reserve Bank of India.
- To Third Party Service Providers (including payment gateways) that provide services to Insurers.
- To any regulator for identifying the registered user for complying with regulatory Act.
- To comply with the orders of the Court, any applicable law or any statutory or legal requirements or process.
- To analyze Website/Web Application usage improve features, tailor the Website/Web Application to cater to your interests and improve the services offered.
- For market research, troubleshooting problems, detecting and protecting against error, fraud, hacking or cyber-crimes.
For any of these purposes, we may use group companies / affiliates, third party vendors, agents, contractors, consultants or service providers (individually a 'Third Party Service Provider' and collectively, the “Third Party Service Providers”). Such Third-Party Service Providers are bound by privacy restrictions which are similar to the restrictions mentioned in this Privacy Policy.
- When do we share your Personal Data with third parties?
We may use third parties in the provision of our products and services to you. You consent to us sharing your Personal Data with such third parties. We have appropriate contracts in place with all such third parties. This means that they are not permitted to do anything with your Personal Data which is outside of the scope specified by us. They are committed to holding your Personal Data securely and retain it only for the period specified in our contracts with them.
Reasons for sharing your Personal Data with third parties: We may disclose your Personal Data to third parties only where it is lawful to do so. This includes instances where we or they:
- Need to provide you with products or services.
- Have asked you for your consent to share it, and you have agreed.
- Have a legal obligation to do so. For e.g., to assist with detecting and preventing fraud.
- Have a requirement in connection with regulatory reporting, litigation or asserting or defending legal rights and interests.
We may also disclose your Personal Data (and you consent to us so doing) to appropriate authorities if we believe that it is reasonably necessary to comply with a law, regulation, legal process; protect the safety of any person; address fraud, security, or technical issues; or protect our rights or the rights of those who use our products & services.
- With whom your Personal Data may be shared:
We may disclose your Personal Data to the following third parties:
Who works for us or provides services or products to us.
Law enforcement authorities, government authorities, courts, dispute resolution bodies, regulators, auditors and any party appointed or requested by applicable regulators to carry out investigations or audits of our activities.
Statutory and regulatory bodies, authorities (including the government) investigating agencies and entities or persons, to whom or before whom it is mandatory to disclose Personal Data as per the applicable law, courts, judicial and quasi-judicial authorities and tribunals, arbitrators and arbitration tribunals.
Online training sessions are recorded and used for quality audits and teacher training. You consent to us recording such online training sessions. We maintain complete confidentiality of the recordings and under no circumstances will they be accessible to or shared with any third party.
We may disclose an Instructor's Personal Data to children enrolled on the Platform and their parents, for them to know their qualifications and contact information.
- How do we secure your and your child's Personal Data?
We are committed to protecting your and your child's Personal Data in our custody. We take reasonable steps to ensure appropriate physical, technical and managerial safeguards are in place to protect Personal Data from unauthorized access, alteration, transmission and deletion. We ensure that the third parties who provide services to us under appropriate contracts take appropriate security measures to protect Personal Data in line with our policies.
- No Sale of Personal Data
We shall not sell any Personal Data of yours and/ or the children for the purpose of marketing, advertising, or any other third-party use, except in accordance with express consent obtained from you.
- Data Security
We always strive to keep your and your child's Personal Data safe.
The security of your and your child's Personal Data is important to us but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Safety in the operating environment: we store your Personal data, and your child's Personal Data in a safe operating environment and it can only be accessed by employees, representatives and service providers on a need-to-use basis. We comply with industry standards and the law to protect your and your child's Personal Data
The payment information: we adhere to confidentiality and security according to industry standards.
- Links to other Websites
Our website may contain links to websites of other organizations. This privacy notice does not cover how those organizations process your Personal Data. We encourage you to read the privacy notices on the other websites you visit.
During and as part of the classes or curriculum the child might be required to access, visit, browse and make use of third-party websites and content, the use of which is governed by terms and conditions of such third parties. The information the third-party site or platform collects is subject to the third-party site or platform’s privacy practices. Privacy choices you have made on the third-party site or platform will not apply to our use of the information we have collected directly through our applications. We encourage you to be aware when you leave our sites or applications and to read the privacy policies of other sites that may collect your personal data.
- User Communication
You hereby explicitly consent to receive email, telephone, WhatsApp or text messages from us, our subsidiaries, associates, or affiliates, for the purpose of providing alerts and information related to services. Further, you understand and agree that we and our subsidiaries, associates, and affiliates at their sole discretion and without any obligation to disclose or inform you or anyone, may decide whether any of our information, offerings and promotions of our subsidiaries, associates, or affiliates is an update or upgrade to any goods or services being availed or having availed by you from us.
Reply to 'STOP' on the same number to stop receiving any further SMS.
This consent shall override any registration the Users may have done in their respective jurisdiction to opt out of such communications including through registration with a Do-Not- Call-Registry, as applicable.
- Cookie & Privacy Policy
We use cookies to track user behavior on our website. This helps us to understand how users interact with our website and to make improvements.
The types of cookies we use include session cookies and persistent cookies. Session cookies are temporary cookies that are stored on your device until you close your web browser. Persistent cookies are stored on your device for a longer period of time, even after you close your web browser.
The information we collect from cookies includes your IP address, your browser type, the pages you visit on our website, the links you click etc. We use this information to improve your website experience.
You can control the cookies that we use on your device by changing the settings in your web browser.
- Contact Us
For any further queries and complaints related to privacy, or exercising your rights, you could reach us at:
Contact Email Address: [email protected]
Organization's Name: Innovarize Private Limited
Asaf Jahi Complex, Hill Top Apartment R.No.10 Banjara Hills,
500034, Hyderabad
Phone number: +91 8688173301
- Notification of changes
We regularly review and update our Privacy Notice to ensure it is up-to-date and accurate. Any changes we may make to this Privacy Notice will be in effect immediately after being posted on this page. We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.
- Return & Refund Policy
Our platform offers limited, free access to the App and selected content upon login, allowing you to make an informed decision about enrollment. We pride ourselves on the quality and depth of the content we provide. Consequently, we do not offer refunds once a payment is made. Please note that all payments made on this platform are final: they are irrevocable, non-refundable, non-transferable, and cannot be credited. Once enrollment is confirmed, it cannot be canceled under any circumstances.
- Shipping and Delivery
Given the nature of our services, everything we offer is accessible online. Currently, we do not provide any physical shipments or deliveries.
